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(702) 830-7553
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Our Guarantees

Superior Comfort and Service Guaranteed

At Sierra LLC Air Conditioning & Heating, we are proud to provide the Las Vegas area and surrounding communities with superior comfort and service, guaranteed! We know how hot the Las Vegas weather can get, and without a properly running air conditioning unit, you could be sweltering in the desert heat. In colder months, it is important to have a properly functioning heater to keep your family warm and safe. Our team of experienced and trusted professionals can help get your air conditioning and heating units in running order in a quick and cost-efficient manner. If you are interested in getting out of the heat and into the cool – contact a member from Sierra LLC Air Conditioning & Heating and schedule a free estimate, today!

We are proud to offer the following guarantees to all clients:

Comfort Guarantee:

We guarantee that the system(s) we have installed in your home will heat or cool your home as we have stated. If the temperature range we have promised is not achieved, we will replace the system at no charge. 100% Money-Back Installation Guarantee

No-Lemons Guarantee:

Sierra LLC Air Conditioning & Heating realizes that no manufactured equipment is 100% perfect 100% of the time. However, since our customers should expect to receive 100% of the cooling and heating value in which they’ve invested, we provide a “No-Lemons” guarantee, which simply means that as long as you purchase and commit to our SAM Agreement to properly maintain your home comfort investment, we promise:

We hope neither of these scenarios happen to you, but you can have peace of mind that Sierra LLC Air Conditioning & Heating will stand behind our equipment to your full satisfaction.

100% Money-Back Installation Guarantee:

Sierra LLC Air Conditioning & Heating has the utmost confidence in the caliber of work performed by our highly trained technicians. We ensure that you will be 100% satisfied with the operation of equipment installed by us. If you are not fully satisfied within the first year, we guarantee we will promptly correct the issue. Additionally, if the equipment is still not operating up to manufacturer’s specification, a manufacturer’s representative has verified the failure, and no other recourse is available, upon your written request, we will refund 100% of your purchase price. This 100% Money-Back Installation Guarantee applies only to complete systems installed by Sierra LLC Air Conditioning & Heating, along with any additional equipment installed on the same date.

Installation Workmanship Guarantee:

Our technicians are the most professionally trained in the Las Vegas area. We require an extensive pre-employment background check and require random ongoing drug testing to maintain employment. We ensure that our technicians will care for you home while working there. They will wear shoe covers to protect your floors and maintain cleanliness. They will also maintain a clean work area, use respectful language, and behave courteously in your home. If you believe that their performance does not meet these high standards, we’ll extend your SAM Agreement to include an additional service visit at no extra charge to you. All we ask is that you notify our office of your dissatisfaction on the same day the installation was completed.

Better Than We Found It Guarantee:

Your home is your greatest investment. Sierra LLC Air Conditioning & Heating understands that and guarantees that our technicians will not make or leave a mess or do anything to destroy your most valuable resource. We ensure that your home will be BETTER than we found it or we will pay for professionals to clean your home in its entirety. All we ask is that you notify our office of your dissatisfaction on the same day the installation was completed.

Lifetime Leak Guarantee:

Our installation workmanship is top-notch. Because Sierra LLC Air Conditioning & Heating is confident in the abilities of our technicians and the products that we install, we guarantee that there will be no leaks of greater than 6% in any duct systems installed by us. This guarantee applies to any accessible duct system installed by Sierra LLC Air Conditioning & Heating on the same date as the equipment installation. This guarantee does not apply to any damage that may be caused by rodents, natural disasters, or by the carelessness of other contractors including but not limited to home theater installers, cable or satellite companies, or duct cleaning contractors other than Sierra LLC Air Conditioning & Heating.

Apples-to-Apples Lowest Price Guarantee:

Sierra LLC Air Conditioning & Heating takes pride in never cutting corners. We’ve been in business long enough to know that other contractors may promise a lower price, but at what cost to the overall value? It’s very important to know what is and what is not included in any quoted price for a new cooling and heating system. Our technicians will show you the complete proposal so that you’ll know exactly what you are paying for. We challenge you to find a contractor with the same strict hiring and drug-testing practices, and with the same written guarantees who will provide you with a comparable installation. If you can provide a fully documented, honest, apples-to-apples comparison which includes the company’s written guarantees and employment practices, we will refund the difference to you, plus an additional $250 for your trouble. All we ask is that your request be in writing and submitted to our office within 14 days of signing a contract with Sierra LLC Air Conditioning & Heating or the installation date, whichever is the earliest. Your request must include the original published comparison of the competitor exhibiting the apples-to-apples comparison.

Superior Service Guarantee: Call Now!

Your home is an investment in your future, and you should always feel safe and secure that you are continuing to invest in your future. Sierra LLC Air Conditioning & Heating provides the lowest price guarantee, but the highest quality of workmanship and services in the Las Vegas area. If you have questions or concerns regarding your heating or air conditioning unit, do not hesitate to work with Sierra LLC Air Conditioning & Heating.

Contact our office today at (702) 830-7553 to schedule a free estimate!

Superior Service That Soars Above The Rest

  • 5

    "Larry Belshir performed a summer service and installed a new condenser fan motor. Larry was friendly and informative and did the service professionally. When I again need service I will call Sierra and will ask for Larry."

  • 5

    "I called on Monday for annual maintenance on my AC. I was scheduled for the next afternoon from 2:00 to 600 pm. I received a call at 1:30 saying that the tech was on the way and he arrived at 2:00 sharp. So I'm really happy so far. Wayne E., the ..."

  • 5

    "I have used Sierra for the past 4 years, and can't say enough good things about them. Customer service rep Yvonne was so polite and professional."

  • 5

    "Greg P. was our technician today to do an initial inspection and summer maintenance. We found Greg to be highly professional, technically competent and patiently took the time to educate us regarding our system--we asked a LOT of questions! We signed ..."

  • 5

    "Jade was excellent at setting up a convenient appointment for service!"

  • 5

    "Adam E. came out and assessed my system in no time. His wealth of knowledge on Electrical Engineering and Fluid Dynamics was evident. If you go with Sierra (and Adam E. as your tech); You will be nothing short of Safe and Happy"

  • 5

    "Knowledgeable technician. He did not rush through the job and took his time. I recommend Sierra AC highly. I renewed the contract without hesitations."

  • 5

    "Excellent team and company. No matter who I work with they are ultra professional and great at handling whatever issue I have. Beyond great at customer service. Thank you."

  • 5

    "Matt is a knowledgeable and professional technician. He is also personal and patient and addresses your concerns. My technician of choice and always welcome to our house."

  • 5

    "Consistent, professional concern, pleasant and informative staff and especially Tyrone while administering a maintenance check of our heating/cooling system. Very nice experience that bolstering our confidence that they will be there when we need the ..."

  • 5

    "Thanks for the customer oriented service. Having Drew here in less than two hours and resolving my a-c problem was certainly extraordinary customer service."

  • 5

    "On time service! Yvonne was pleasant and courteous when she called to set up my plan and schedule the appointment. I was notified a few minutes prior to the arrival of Richard. He went about the service and was detailed in explaining what was taking ..."

  • 5

    "Matt did a very thorough and professional job and I can highly recommend Matt and Sierra Air. I am not as worried anymore. Keep up the good work! Thank you!"

  • 5

    "Matt summer serviced our A/C equipment on March 8. He was extremely pleasant and very helpful in understanding how to more effectively utilize the systems. He is a very impressive and outstanding representative for Sierra."

  • 5

    "Sierra Air is very professional. They were on time. Fernando and his partner were polite, courteous and very thorough. Had a big job, 7 hours in attic on a hot day. Did a great job. I would highly recommend this company."

  • 5

    "I had service on my Heating Unit today and it all started with the office staff. Yvonne B. called a few times to let me know when service was being performed. She was so very nice and polite on the phone with me. She was very professional. When the ..."

  • 5

    "Sierra Air is a first class company. It is a pleasure to do business with Sierra, after dealing with other outfits that don't return calls, or call late to cancel/reschedule service. Their communication skills are outstanding; they call to confirm ..."

  • 5

    "Since we have owned our home we have had all our heat and air conditioning upkeep with Sierra Air. The technicians who come out our experienced and very knowledgeable. We have always been very happy with the work. My technician was Matt B. What a ..."

  • 5

    "All of Sierra Air people that we have worked with in the last 16 yrs have been very professional and accommodating."

  • 5

    "The people who work for Sierra LLC are exceptional. They are very knowledgeable and always know how to answer my questions and give me the best options. They are courteous and kind also, and I feel I can trust them to be honest. They are careful in ..."

  • 5

    "The carbon monoxide monitor started beeping with the sign "GAS" on the screen. Called Sierra, Kesha answered and immediately sent a technician Matt B. to investigate. Upon arriving Matt didn't find gas (thanks God), the monitor was faulty. Matt ..."

  • 5

    "I have had this contract for several years and have always received superior treatment from appointment making, great technicians and billing process. Darryl O. is very professional and knowledgeable. I know when he is here the job will be done perfe ..."

  • 5

    "Tyrone is great! Tyrone did a complete check up of our two HVACs and even replaced a failing capacitor in one of them. Very friendly, clean worker, and expertly qualified. Robin did a super job of scheduling Tyrone's visit so he could come earlier ..."

  • 5

    "Dan came over for our early winter maintenance. I have been so pleased with Sierra because they are always professional, courteous and clean. I did buy 4 Lennox ACH systems and 2 Pure Systems 18 months ago and we are more than pleased. I would never ..."

  • 5

    "Tyrone was a polite and friendly professional. Explained everything clearly and was patient with answering questions. Was extremely thorough with his work - never felt he was rushed. Whole process with Sierra was great as well, with quick responses ..."

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