Las Vegas Air Conditioning & Heating Experts
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Superior Comfort & Service Guaranteed

Our Guarantees

Superior Comfort and Service Guaranteed

At Sierra LLC Air Conditioning & Heating, we are proud to provide the Las Vegas area and surrounding communities with superior comfort and service, guaranteed! We know how hot the Las Vegas weather can get, and without a properly running air conditioning unit, you could be sweltering in the desert heat. In colder months, it is important to have a properly functioning heater to keep your family warm and safe. Our team of experienced and trusted professionals can help get your air conditioning and heating units in running order in a quick and cost-efficient manner. If you are interested in getting out of the heat and into the cool – contact a member from Sierra LLC Air Conditioning & Heating and schedule a free estimate, today!

We Are Proud to Offer the Following Guarantees to All Clients

Comfort Guarantee:

We guarantee that the system(s) we have installed in your home will heat or cool your home as we have stated. If the temperature range we have promised is not achieved, we will replace the system at no charge. 100% Money-Back Installation Guarantee

No-Lemons Guarantee:

Sierra LLC Air Conditioning & Heating realizes that no manufactured equipment is 100% perfect 100% of the time. However, since our customers should expect to receive 100% of the cooling and heating value in which they’ve invested, we provide a “No-Lemons” guarantee, which simply means that as long as you purchase and commit to our SAM Agreement to properly maintain your home comfort investment, we promise:

  • If the compressor in your A/C unit fails twice within the first 5 years of installation, we will install a complete and new outside unit.
  • If the heat exchanger fails in your furnace within the first 10 years of installation, we will install a new furnace.

We hope neither of these scenarios happen to you, but you can have peace of mind that Sierra LLC Air Conditioning & Heating will stand behind our equipment to your full satisfaction.

100% Money-Back Installation Guarantee:

Sierra LLC Air Conditioning & Heating has the utmost confidence in the caliber of work performed by our highly trained technicians. We ensure that you will be 100% satisfied with the operation of equipment installed by us. If you are not fully satisfied within the first year, we guarantee we will promptly correct the issue. Additionally, if the equipment is still not operating up to manufacturer’s specification, a manufacturer’s representative has verified the failure, and no other recourse is available, upon your written request, we will refund 100% of your purchase price. This 100% Money-Back Installation Guarantee applies only to complete systems installed by Sierra LLC Air Conditioning & Heating, along with any additional equipment installed on the same date.

Installation Workmanship Guarantee:

Our technicians are the most professionally trained in the Las Vegas area. We require an extensive pre-employment background check and require random ongoing drug testing to maintain employment. We ensure that our technicians will care for you home while working there. They will wear shoe covers to protect your floors and maintain cleanliness. They will also maintain a clean work area, use respectful language, and behave courteously in your home. If you believe that their performance does not meet these high standards, we’ll extend your SAM Agreement to include an additional service visit at no extra charge to you. All we ask is that you notify our office of your dissatisfaction on the same day the installation was completed.

Better Than We Found It Guarantee:

Your home is your greatest investment. Sierra LLC Air Conditioning & Heating understands that and guarantees that our technicians will not make or leave a mess or do anything to destroy your most valuable resource. We ensure that your home will be BETTER than we found it or we will pay for professionals to clean your home in its entirety. All we ask is that you notify our office of your dissatisfaction on the same day the installation was completed.

Lifetime Leak Guarantee:

Our installation workmanship is top-notch. Because Sierra LLC Air Conditioning & Heating is confident in the abilities of our technicians and the products that we install, we guarantee that there will be no leaks of greater than 6% in any duct systems installed by us. This guarantee applies to any accessible duct system installed by Sierra LLC Air Conditioning & Heating on the same date as the equipment installation. This guarantee does not apply to any damage that may be caused by rodents, natural disasters, or by the carelessness of other contractors including but not limited to home theater installers, cable or satellite companies, or duct cleaning contractors other than Sierra LLC Air Conditioning & Heating.

Apples-to-Apples Lowest Price Guarantee:

Sierra LLC Air Conditioning & Heating takes pride in never cutting corners. We’ve been in business long enough to know that other contractors may promise a lower price, but at what cost to the overall value? It’s very important to know what is and what is not included in any quoted price for a new cooling and heating system. Our technicians will show you the complete proposal so that you’ll know exactly what you are paying for. We challenge you to find a contractor with the same strict hiring and drug-testing practices, and with the same written guarantees who will provide you with a comparable installation. If you can provide a fully documented, honest, apples-to-apples comparison which includes the company’s written guarantees and employment practices, we will refund the difference to you, plus an additional $250 for your trouble. All we ask is that your request be in writing and submitted to our office within 14 days of signing a contract with Sierra LLC Air Conditioning & Heating or the installation date, whichever is the earliest. Your request must include the original published comparison of the competitor exhibiting the apples-to-apples comparison.

Superior Service Guarantee: Call Now!

Your home is an investment in your future, and you should always feel safe and secure that you are continuing to invest in your future. Sierra LLC Air Conditioning & Heating provides the lowest price guarantee, but the highest quality of workmanship and services in the Las Vegas area. If you have questions or concerns regarding your heating or air conditioning unit, do not hesitate to work with Sierra LLC Air Conditioning & Heating.

Contact our office today at (702) 830-7553 to schedule a free estimate!

Taking Care of Our Customers Since 1987!

  • Matt is a knowledgeable and professional technician.

    “Matt is a knowledgeable and professional technician. He is also personal and patient and addresses your concerns. My technician of choice and always welcome to our house.”

    Nicholas & Irene D.

  • We were so impressed, we purchased the service agreement. We look forward to working with Sierra Air in the future.

    “We are new customers to Sierra Air. Jeremy was scheduled to arrive between 2 and 6. He showed up before noon and did a very thorough inspection of our two air conditioner units. We were so impressed, we purchased the service agreement. We look forward to working with Sierra Air in the future.”

    Terry T.

  • Jared provided value-added service that educated me on the various options for more efficient and healthy air filtration. Thanks Jared for the friendly conversation, information and great inspection.

    “Today, Thur, Mar 23, 2017, Jared provided us an inspection of our air conditioning. The best i can say about him may not be sufficient. He was professional, courteous, and knowledgeable. He even took his booties off and on after i told him he didn't need to. Jared was not hurried, he even was friendly to my sheepdog, Vinnie. Once he was done, he answered a number of my questions. Prior to starting, Jared gave me a packet of info to read through, and I had questions. He stepped through each of my questions offering a detailed explanation on the membership program, filtration systems, thermostats, and water heater. Jared provided value-added service that educated me on the various options for more efficient and healthy air filtration. Thanks Jared for the friendly conversation, information and great inspection. Were are set for the heat. Sierra LLC, the confidence you have placed in Jared is well-founded.”

    Arnie L.

  • I signed up for another year of service maintenance with Lou today so that I can continue getting the best Air Conditioning and Heating service Las Vegas has to offer. It gives me great comfort to be a part of Sierra Care.

    “Once again Luis Rivera has exceeded my expectations. During my Air Conditioning service appointment he taught me how to check my condenser "receive" and "return" pipes so that I can ensure the system is functioning properly. And while Jacob, his partner on this trip, checked the attic for battery strength (all were strong) and potential vent leaks (there were none) and cleaned my drip pan of any potential rust to ensure no rusty air in the return air, Luis conditioned the outside fan/condenser unit so that it literally gleamed like brand new. Lou always takes the time to describe why things happen the way they do. Today when I had a question about noise on startup he described how the unit I have is very high efficiency and that their are circular plates in the motor housing that keep that gassy part of the refrigerant separated from the liquid refrigerant. He told me that on startup and shutoff these plates make a little extra noise so that the gas and liquid do not comingle. It is wonderful to have such a knowledgeable and caring service person. Lou treats me like a member of the family. I signed up for another year of service maintenance with Lou today so that I can continue getting the best Air Conditioning and Heating service Las Vegas has to offer. It gives me great comfort to be a part of Sierra Care.”

    Michael J.

  • I've known and used Sierra Air since they opened their doors and I wouldn't use any other company in the Las Vegas Valley.

    “I've known and used Sierra Air since they opened their doors and I wouldn't use any other company in the Las Vegas Valley. Darren the owner has always been fair and willing to discuss any issue or question I've had throughout the years. I started with the Honeywell Electrostatic Filters in the attic of my second & third house and currently have the Lennox Air Purification System. On Nov 4th, 2016 Zachary the service technician was incredibly thorough and I forgot at times he was in the house as I went along my daily business.....and yes, Nikole D called the day prior and 45 minutes prior to Zachery's arriving providing exceptional customer service by keeping me informed without disrupting an entire 4 hour window of my day! THANK YOU....Sierra Air is the BEST COMPANY in Clark County in my opinion.”

    Joana