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(702) 830-7553
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Our Guarantees

Superior Comfort and Service Guaranteed

At Sierra LLC Air Conditioning & Heating, we are proud to provide the Las Vegas area and surrounding communities with superior comfort and service, guaranteed! We know how hot the Las Vegas weather can get, and without a properly running air conditioning unit, you could be sweltering in the desert heat. In colder months, it is important to have a properly functioning heater to keep your family warm and safe. Our team of experienced and trusted professionals can help get your air conditioning and heating units in running order in a quick and cost-efficient manner. If you are interested in getting out of the heat and into the cool – contact a member from Sierra LLC Air Conditioning & Heating and schedule a free estimate, today!

We are proud to offer the following guarantees to all clients:

Comfort Guarantee:

We guarantee that the system(s) we have installed in your home will heat or cool your home as we have stated. If the temperature range we have promised is not achieved, we will replace the system at no charge. 100% Money-Back Installation Guarantee

No-Lemons Guarantee:

Sierra LLC Air Conditioning & Heating realizes that no manufactured equipment is 100% perfect 100% of the time. However, since our customers should expect to receive 100% of the cooling and heating value in which they’ve invested, we provide a “No-Lemons” guarantee, which simply means that as long as you purchase and commit to our SAM Agreement to properly maintain your home comfort investment, we promise:

We hope neither of these scenarios happen to you, but you can have peace of mind that Sierra LLC Air Conditioning & Heating will stand behind our equipment to your full satisfaction.

100% Money-Back Installation Guarantee:

Sierra LLC Air Conditioning & Heating has the utmost confidence in the caliber of work performed by our highly trained technicians. We ensure that you will be 100% satisfied with the operation of equipment installed by us. If you are not fully satisfied within the first year, we guarantee we will promptly correct the issue. Additionally, if the equipment is still not operating up to manufacturer’s specification, a manufacturer’s representative has verified the failure, and no other recourse is available, upon your written request, we will refund 100% of your purchase price. This 100% Money-Back Installation Guarantee applies only to complete systems installed by Sierra LLC Air Conditioning & Heating, along with any additional equipment installed on the same date.

Installation Workmanship Guarantee:

Our technicians are the most professionally trained in the Las Vegas area. We require an extensive pre-employment background check and require random ongoing drug testing to maintain employment. We ensure that our technicians will care for you home while working there. They will wear shoe covers to protect your floors and maintain cleanliness. They will also maintain a clean work area, use respectful language, and behave courteously in your home. If you believe that their performance does not meet these high standards, we’ll extend your SAM Agreement to include an additional service visit at no extra charge to you. All we ask is that you notify our office of your dissatisfaction on the same day the installation was completed.

Better Than We Found It Guarantee:

Your home is your greatest investment. Sierra LLC Air Conditioning & Heating understands that and guarantees that our technicians will not make or leave a mess or do anything to destroy your most valuable resource. We ensure that your home will be BETTER than we found it or we will pay for professionals to clean your home in its entirety. All we ask is that you notify our office of your dissatisfaction on the same day the installation was completed.

Lifetime Leak Guarantee:

Our installation workmanship is top-notch. Because Sierra LLC Air Conditioning & Heating is confident in the abilities of our technicians and the products that we install, we guarantee that there will be no leaks of greater than 6% in any duct systems installed by us. This guarantee applies to any accessible duct system installed by Sierra LLC Air Conditioning & Heating on the same date as the equipment installation. This guarantee does not apply to any damage that may be caused by rodents, natural disasters, or by the carelessness of other contractors including but not limited to home theater installers, cable or satellite companies, or duct cleaning contractors other than Sierra LLC Air Conditioning & Heating.

Apples-to-Apples Lowest Price Guarantee:

Sierra LLC Air Conditioning & Heating takes pride in never cutting corners. We’ve been in business long enough to know that other contractors may promise a lower price, but at what cost to the overall value? It’s very important to know what is and what is not included in any quoted price for a new cooling and heating system. Our technicians will show you the complete proposal so that you’ll know exactly what you are paying for. We challenge you to find a contractor with the same strict hiring and drug-testing practices, and with the same written guarantees who will provide you with a comparable installation. If you can provide a fully documented, honest, apples-to-apples comparison which includes the company’s written guarantees and employment practices, we will refund the difference to you, plus an additional $250 for your trouble. All we ask is that your request be in writing and submitted to our office within 14 days of signing a contract with Sierra LLC Air Conditioning & Heating or the installation date, whichever is the earliest. Your request must include the original published comparison of the competitor exhibiting the apples-to-apples comparison.

Superior Service Guarantee: Call Now!

Your home is an investment in your future, and you should always feel safe and secure that you are continuing to invest in your future. Sierra LLC Air Conditioning & Heating provides the lowest price guarantee, but the highest quality of workmanship and services in the Las Vegas area. If you have questions or concerns regarding your heating or air conditioning unit, do not hesitate to work with Sierra LLC Air Conditioning & Heating.

Contact our office today at (702) 830-7553 to schedule a free estimate!

Superior Service That Soars Above The Rest

  • 5

    "Matt's service exceeded my expectations. He was thorough, patient and very knowledgeable. Matt shared helpful information to assist me in understanding and managing my unit, and he set the service bar extremely high! Thanks Matt for the excellent ..."

  • 5

    "We purchased a new HVAC system in June; we are so glad we did and Sierra LLC did an outstanding job for us! Our electric bill seriously dropped, because the new system is so efficient! Thanks, Sierra!"

  • 5

    "Jared showed up when he said he would and was in and out so quickly. He came in, checked things out, and made his way to the attic. He was up there for no more than 1 minute and the air started blowing again. Really amazed at how awesome he was. ..."

  • 5

    "Great customer service. That is always the case from Sierra LLC Air Conditioning & Heating"

  • 5

    "Drew was professional and courteous. Couldn't ask for more. We have been with Sierra since 1994 and have not regretted a moment. The service is always top notch."

  • 5

    "A very pleasant and smooth experience. Wayne is an very experienced technician. He is very professional. I really appreciated that he took time to explain every thing in details about my AC to me."

  • 5

    "I had service on my Heating Unit today and it all started with the office staff. Yvonne B. called a few times to let me know when service was being performed. She was so very nice and polite on the phone with me. She was very professional. When the ..."

  • 5

    "Honest & accurate diagnostic. On time. Kind attitude. Treats you like family!!"

  • 5

    "Matt was very knowledgeable and responsive and did a great job explaining the work he had completed."

  • 5

    "Dabari was very knowledgeable and a pleasure to talk to. He was very accommodating to my crazy schedule and made me feel like a VIP! I'm impressed with Sierra Air because of the amazing people they have working for them. Thank you Dabari!"

  • 5

    "Today, Thur, Mar 23, 2017, Jared provided us an inspection of our air conditioning. The best i can say about him may not be sufficient. He was professional, courteous, and knowledgeable. He even took his booties off and on after i told him he didn't ..."

  • 5

    "Knowledgeable technician. He did not rush through the job and took his time. I recommend Sierra AC highly. I renewed the contract without hesitations."

  • 5

    "Had a great experience with Sierra Air Conditioning & Heating. Starting with Wayne(technician) who made the initial call we requested. He was on time and thorough in explaining what needed to be done. Was contacted shortly thereafter by Patricia in ..."

  • 5

    "Shawn is very thorough. He explained what was done during the maintenance check-up plus he created a recommended future action list for me."

  • 5

    "Matt performed our summer maintenance today and did a terrific job. He gave us very detailed reports of our system and its components along with his evaluation of several things that needed preventive maintenance. Matt laid out the facts, cost and ..."

  • 5

    "We maintain a service contract with Sierra and we are grateful for their expert work and great service! Tyrone did a great job and he was very knowledgeable and friendly. We have had a wonderful experience every time!"

  • 5

    "Shawn from Sierra Air was very professional. Was right on time and after complete inspection sat down with us and explained all of his findings. Would recommend Sierra to anyone."

  • 5

    "Tyrone is a service pro. He has serviced my HVAC previously and is always professional and knowledgeable. Excellent service technician."

  • 5

    "Keith T. is a real pro. He gave detailed explanations in layman terms, to help me understand my HVAC system. I would recommend Keith for any AC work. Thanks!"

  • 5

    "Sierra Air was able to respond quickly for just a general inspection. The technician they sent was Todd. In all my 71 years I have never met a more personable professional. He took the time to explain everything to me in terms for a layman to ..."

  • 5

    "Working with Sierra, LLC was straightforward and easy. Starting with the estimate and continuing through the installation, everyone was professional, efficient and respectful. Sierra is highly recommended."

  • 5

    "Our field technician, Darryl Olson, was outstanding in communicating all of the information that I requested regarding the repair or replacement of our home comfort system! Darryl answered all of my questions and helped me see the options for my ..."

  • 5

    "Called Sierra, LLC to repair a hole in insulation on a line to my outside unit (main unit is in attic) and routine twice-yearly maintenance. Jeremy B. was my field service tech and I learned so much about my 12 year old unit due to Jeremy's thorough, ..."

  • 5

    "Sierra Air has been doing our annual Service calls for 3 years and is an outstanding company. Their Service Technicians are very knowledgeable, Professional and polite during their extensive review. Our last Technician was Matt B., and he was great. ..."

  • 5

    "Just had some warranty repair work done by Carlos. He was professional, patient, fixed our problem and did a fantastic job. Thanks Carlos, for all of your help!!!!!!"

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