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(702) 830-7553
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Our Guarantees

Superior Comfort and Service Guaranteed

At Sierra LLC Air Conditioning & Heating, we are proud to provide the Las Vegas area and surrounding communities with superior comfort and service, guaranteed! We know how hot the Las Vegas weather can get, and without a properly running air conditioning unit, you could be sweltering in the desert heat. In colder months, it is important to have a properly functioning heater to keep your family warm and safe. Our team of experienced and trusted professionals can help get your air conditioning and heating units in running order in a quick and cost-efficient manner. If you are interested in getting out of the heat and into the cool – contact a member from Sierra LLC Air Conditioning & Heating and schedule a free estimate, today!

We are proud to offer the following guarantees to all clients:

Comfort Guarantee:

We guarantee that the system(s) we have installed in your home will heat or cool your home as we have stated. If the temperature range we have promised is not achieved, we will replace the system at no charge. 100% Money-Back Installation Guarantee

No-Lemons Guarantee:

Sierra LLC Air Conditioning & Heating realizes that no manufactured equipment is 100% perfect 100% of the time. However, since our customers should expect to receive 100% of the cooling and heating value in which they’ve invested, we provide a “No-Lemons” guarantee, which simply means that as long as you purchase and commit to our SAM Agreement to properly maintain your home comfort investment, we promise:

We hope neither of these scenarios happen to you, but you can have peace of mind that Sierra LLC Air Conditioning & Heating will stand behind our equipment to your full satisfaction.

100% Money-Back Installation Guarantee:

Sierra LLC Air Conditioning & Heating has the utmost confidence in the caliber of work performed by our highly trained technicians. We ensure that you will be 100% satisfied with the operation of equipment installed by us. If you are not fully satisfied within the first year, we guarantee we will promptly correct the issue. Additionally, if the equipment is still not operating up to manufacturer’s specification, a manufacturer’s representative has verified the failure, and no other recourse is available, upon your written request, we will refund 100% of your purchase price. This 100% Money-Back Installation Guarantee applies only to complete systems installed by Sierra LLC Air Conditioning & Heating, along with any additional equipment installed on the same date.

Installation Workmanship Guarantee:

Our technicians are the most professionally trained in the Las Vegas area. We require an extensive pre-employment background check and require random ongoing drug testing to maintain employment. We ensure that our technicians will care for you home while working there. They will wear shoe covers to protect your floors and maintain cleanliness. They will also maintain a clean work area, use respectful language, and behave courteously in your home. If you believe that their performance does not meet these high standards, we’ll extend your SAM Agreement to include an additional service visit at no extra charge to you. All we ask is that you notify our office of your dissatisfaction on the same day the installation was completed.

Better Than We Found It Guarantee:

Your home is your greatest investment. Sierra LLC Air Conditioning & Heating understands that and guarantees that our technicians will not make or leave a mess or do anything to destroy your most valuable resource. We ensure that your home will be BETTER than we found it or we will pay for professionals to clean your home in its entirety. All we ask is that you notify our office of your dissatisfaction on the same day the installation was completed.

Lifetime Leak Guarantee:

Our installation workmanship is top-notch. Because Sierra LLC Air Conditioning & Heating is confident in the abilities of our technicians and the products that we install, we guarantee that there will be no leaks of greater than 6% in any duct systems installed by us. This guarantee applies to any accessible duct system installed by Sierra LLC Air Conditioning & Heating on the same date as the equipment installation. This guarantee does not apply to any damage that may be caused by rodents, natural disasters, or by the carelessness of other contractors including but not limited to home theater installers, cable or satellite companies, or duct cleaning contractors other than Sierra LLC Air Conditioning & Heating.

Apples-to-Apples Lowest Price Guarantee:

Sierra LLC Air Conditioning & Heating takes pride in never cutting corners. We’ve been in business long enough to know that other contractors may promise a lower price, but at what cost to the overall value? It’s very important to know what is and what is not included in any quoted price for a new cooling and heating system. Our technicians will show you the complete proposal so that you’ll know exactly what you are paying for. We challenge you to find a contractor with the same strict hiring and drug-testing practices, and with the same written guarantees who will provide you with a comparable installation. If you can provide a fully documented, honest, apples-to-apples comparison which includes the company’s written guarantees and employment practices, we will refund the difference to you, plus an additional $250 for your trouble. All we ask is that your request be in writing and submitted to our office within 14 days of signing a contract with Sierra LLC Air Conditioning & Heating or the installation date, whichever is the earliest. Your request must include the original published comparison of the competitor exhibiting the apples-to-apples comparison.

Superior Service Guarantee: Call Now!

Your home is an investment in your future, and you should always feel safe and secure that you are continuing to invest in your future. Sierra LLC Air Conditioning & Heating provides the lowest price guarantee, but the highest quality of workmanship and services in the Las Vegas area. If you have questions or concerns regarding your heating or air conditioning unit, do not hesitate to work with Sierra LLC Air Conditioning & Heating.

Contact our office today at (702) 830-7553 to schedule a free estimate!

Superior Service That Soars Above The Rest

  • 5

    "I have had Greg P. out initially to repair our AC unit and since to conduct a maintenance check. He is diligent, hard working and does a complete job. I would recommend Greg to anyone. He has found a number of issues with our units which were real ..."

  • 5

    "I would like to compliment Dabari S from Sierra LLC's office. While scheduling for my next 6 month check up he answered all my questions and concerns. He was very professional and is someone I felt wanted to be sure all my questions were answered. We ..."

  • 5

    "Excellent service, l highly recommend Sierra Air for all your service needs."

  • 5

    "Dabari is awesome! He was very courteous over the phone and was able to get the appointment set up the same day for one of our properties that was having trouble with their AC. All in all, Sierra Air is a great company! I do refer them to friends and ..."

  • 5

    "Todd was very professional and gave us some useful information. I would recommend him to other customers."

  • 5

    "This company knows how to hire their help! I always used Ryan, but he left so they scheduled Todd C. Not only was he professional. But, he was very patient and explained absolutely everything. He even cost effected my options. Customer service is ..."

  • 5

    "Superb effort getting the new A/C system installation completed. Very impressed with Derik K. and the entire Sierra, LLC team. Highly recommend Sierra, LLC."

  • 5

    "The technician who name is Wayne, was very knowledgeable and he explained what he would be doing in regards to my a/c, heater, and water heater units. After inspecting all, he showed and explained to me what was going on with them and what needed to ..."

  • 5

    "So far I'm pretty pleased with this company. We've dealt with them 3 times now. They came out late at night when our air conditioner stopped working, which was much appreciated, and did a follow up to make sure everything was working right. This time ..."

  • 5

    "Wayne E. came out and fixed my A/C. He took the time to answer my questions and point out what was wrong with my unit. The best compliment I can give is that I would call Sierra again if my A/C unit goes out, and that is indeed what I intend to do. ..."

  • 5

    "Wayne was very thorough and helpful with his analysis of our system. Very professional. His complete analysis of the system will be very beneficial in determining whether repairs or replacement will be cost effective."

  • 5

    "Tyrone K. was on time, very knowledgeable and friendly. He explained the maintenance process and the system check up. He wore booties and used a drop cloth going to the attic. He took the extra steps with professionalism even at 109 degrees outside. ..."

  • 5

    "I called on Monday for annual maintenance on my AC. I was scheduled for the next afternoon from 2:00 to 600 pm. I received a call at 1:30 saying that the tech was on the way and he arrived at 2:00 sharp. So I'm really happy so far. Wayne E., the ..."

  • 5

    "No problems here. I received a call to inform me of the arrival time. The tech arrived right on time. Fast and friendly service. Regular service, identified a failing capacitor and replaced same."

  • 5

    "Matt is a knowledgeable and professional technician. He is also personal and patient and addresses your concerns. My technician of choice and always welcome to our house."

  • 5

    "Matt arrived on time as promised. Office called 30 minutes ahead to let me know that he was on his way. Very polite and efficient. Matt did the spring-summer system inspection. New system was installed last year - September so we are still on our ..."

  • 5

    "Keith and Al showed up on time (a little early actually, after the office courteously alerted us by phone and asked permission for them to arrive early). They were efficient, respectful and knowledgeable and provided good, updated maintenance ..."

  • 5

    "I have been a customer of Sierra Air for the past 10 years. I am extremely satisfied with their prompt and professional service. Rina was very pleasant and courteous while setting up the maintenance schedule to include a follow up call when the ..."

  • 5

    "Excellent service. On time. Jeremy is "one of the best". Will ask for him for every service appt."

  • 5

    "Alfred was very meticulous and experienced. He was pleasant to be around and respected our home space. He answered all my questions in a professional manner. I liked his introduction when he committed to doing the very best job that he could and he ..."

  • 5

    "A very pleasant and smooth experience. Wayne is an very experienced technician. He is very professional. I really appreciated that he took time to explain every thing in details about my AC to me."

  • 5

    "I have used Sierra for the past 4 years, and can't say enough good things about them. Customer service rep Yvonne was so polite and professional."

  • 5

    "Matt's service exceeded my expectations. He was thorough, patient and very knowledgeable. Matt shared helpful information to assist me in understanding and managing my unit, and he set the service bar extremely high! Thanks Matt for the excellent ..."

  • 5

    "Once again Luis Rivera has exceeded my expectations. During my Air Conditioning service appointment he taught me how to check my condenser "receive" and "return" pipes so that I can ensure the system is functioning properly. And while Jacob, his ..."

  • 5

    "Jon the service tech not only did the required semi-annual maintenance but took the time to explain the thermostat control in further detail. Would highly recommend Sierra for their twice a year maintenance program."

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