Our Guarantees

Superior Comfort and Service Guaranteed

At Sierra LLC Air Conditioning & Heating, we are proud to provide the Las Vegas area and surrounding communities with superior comfort and service, guaranteed! We know how hot the Las Vegas weather can get, and without a properly running air conditioning unit, you could be sweltering in the desert heat. In colder months, it is important to have a properly functioning heater to keep your family warm and safe. Our team of experienced and trusted professionals can help get your air conditioning and heating units in running order in a quick and cost-efficient manner. If you are interested in getting out of the heat and into the cool – contact a member from Sierra LLC Air Conditioning & Heating and schedule a free estimate, today!

We are proud to offer the following guarantees to all clients:

Comfort Guarantee:

We guarantee that the system(s) we have installed in your home will heat or cool your home as we have stated. If the temperature range we have promised is not achieved, we will replace the system at no charge. 100% Money-Back Installation Guarantee

No-Lemons Guarantee:

Sierra LLC Air Conditioning & Heating realizes that no manufactured equipment is 100% perfect 100% of the time. However, since our customers should expect to receive 100% of the cooling and heating value in which they’ve invested, we provide a “No-Lemons” guarantee, which simply means that as long as you purchase and commit to our SAM Agreement to properly maintain your home comfort investment, we promise:

We hope neither of these scenarios happen to you, but you can have peace of mind that Sierra LLC Air Conditioning & Heating will stand behind our equipment to your full satisfaction.

100% Money-Back Installation Guarantee:

Sierra LLC Air Conditioning & Heating has the utmost confidence in the caliber of work performed by our highly trained technicians. We ensure that you will be 100% satisfied with the operation of equipment installed by us. If you are not fully satisfied within the first year, we guarantee we will promptly correct the issue. Additionally, if the equipment is still not operating up to manufacturer’s specification, a manufacturer’s representative has verified the failure, and no other recourse is available, upon your written request, we will refund 100% of your purchase price. This 100% Money-Back Installation Guarantee applies only to complete systems installed by Sierra LLC Air Conditioning & Heating, along with any additional equipment installed on the same date.

Installation Workmanship Guarantee:

Our technicians are the most professionally trained in the Las Vegas area. We require an extensive pre-employment background check and require random ongoing drug testing to maintain employment. We ensure that our technicians will care for you home while working there. They will wear shoe covers to protect your floors and maintain cleanliness. They will also maintain a clean work area, use respectful language, and behave courteously in your home. If you believe that their performance does not meet these high standards, we’ll extend your SAM Agreement to include an additional service visit at no extra charge to you. All we ask is that you notify our office of your dissatisfaction on the same day the installation was completed.

Better Than We Found It Guarantee:

Your home is your greatest investment. Sierra LLC Air Conditioning & Heating understands that and guarantees that our technicians will not make or leave a mess or do anything to destroy your most valuable resource. We ensure that your home will be BETTER than we found it or we will pay for professionals to clean your home in its entirety. All we ask is that you notify our office of your dissatisfaction on the same day the installation was completed.

Lifetime Leak Guarantee:

Our installation workmanship is top-notch. Because Sierra LLC Air Conditioning & Heating is confident in the abilities of our technicians and the products that we install, we guarantee that there will be no leaks of greater than 6% in any duct systems installed by us. This guarantee applies to any accessible duct system installed by Sierra LLC Air Conditioning & Heating on the same date as the equipment installation. This guarantee does not apply to any damage that may be caused by rodents, natural disasters, or by the carelessness of other contractors including but not limited to home theater installers, cable or satellite companies, or duct cleaning contractors other than Sierra LLC Air Conditioning & Heating.

Apples-to-Apples Lowest Price Guarantee:

Sierra LLC Air Conditioning & Heating takes pride in never cutting corners. We’ve been in business long enough to know that other contractors may promise a lower price, but at what cost to the overall value? It’s very important to know what is and what is not included in any quoted price for a new cooling and heating system. Our technicians will show you the complete proposal so that you’ll know exactly what you are paying for. We challenge you to find a contractor with the same strict hiring and drug-testing practices, and with the same written guarantees who will provide you with a comparable installation. If you can provide a fully documented, honest, apples-to-apples comparison which includes the company’s written guarantees and employment practices, we will refund the difference to you, plus an additional $250 for your trouble. All we ask is that your request be in writing and submitted to our office within 14 days of signing a contract with Sierra LLC Air Conditioning & Heating or the installation date, whichever is the earliest. Your request must include the original published comparison of the competitor exhibiting the apples-to-apples comparison.

Superior Service Guarantee: Call Now!

Your home is an investment in your future, and you should always feel safe and secure that you are continuing to invest in your future. Sierra LLC Air Conditioning & Heating provides the lowest price guarantee, but the highest quality of workmanship and services in the Las Vegas area. If you have questions or concerns regarding your heating or air conditioning unit, do not hesitate to work with Sierra LLC Air Conditioning & Heating.

Contact our office today at (702) 830-7553 to schedule a free estimate!

Superior Service That Soars Above The Rest

  • 5

    "Sierra Ac and Heating Co. are great. Timely service, service person, Jeremy, was great and professional. Has always been on time and I would highly recommend them. It's so nice to have good and honest service. Thanks Sierra!"

  • 5

    "Alfred was very meticulous and experienced. He was pleasant to be around and respected our home space. He answered all my questions in a professional manner. I liked his introduction when he committed to doing the very best job that he could and he ..."

  • 5

    "Keith and his partner were great, courteous and professional. They are very good and explain things where necessary."

  • 5

    "I've used Sierra since the purchase of our new home. The initial reason was because the were the ones who installed the unit in our new built home. Over time they have proved to be professional and thorough with their service. Very happy with each ..."

  • 5

    "Great company. Have been a customer of theirs for a long time. Exceptional service. Jeremy B. is the rep I had today. He was outstanding. Very personable and knowledgeable. Would recommend this company to anyone. I did recently with a friend from ..."

  • 5

    "Where do I start?? What a GREAT experience with you!!! From the first phone call, to Chris AND to the team that replaced our old unit with the new.. I am so overwhelmed by the prompt service and professionalism of your employees. This was the first ..."

  • 5

    "The Service Tech, Wayne E. did a very thorough job in servicing my two HVAC units at my residence. He was also very knowledgeable and professional at explaining the status of my systems and where improvements were necessary!! Thanks for having ..."

  • 5

    "The service was friendly, courteous and professional. Jared Geschke diagnosed the AC problem quickly and informed me that two small motors had failed in the zoned duct work of my HVAC system. They were covered under warranty and would be replaced ..."

  • 5

    "We were very pleased with their friendly, quick, and efficient service. Would definitely recommend them."

  • 5

    "Called Sierra, LLC to repair a hole in insulation on a line to my outside unit (main unit is in attic) and routine twice-yearly maintenance. Jeremy B. was my field service tech and I learned so much about my 12 year old unit due to Jeremy's thorough, ..."

  • 5

    "A very pleasant and smooth experience. Wayne is an very experienced technician. He is very professional. I really appreciated that he took time to explain every thing in details about my AC to me."

  • 5

    "Derik came out to my house (on time) and explained to me that my A/C units were not nearly as old as I was told by THREE other companies! He was up-front and honest with me about the age of my A/C and furnace and explained my options for maintaining ..."

  • 5

    "Jared arrived on time, very polite and courteous. He worked efficiently and quietly and did a great job checking out the air conditioning units and furnace. He gave me some good advice. Thank you, Jared."

  • 5

    "Tyrone was efficient courteous and very informative. Highly recommend this tech and his great customer service. A great employee for Sierra Air."

  • 5

    "Sierra employees are always professional and pleasant. Appointments are on time. Would recommend."

  • 5

    "Service tech Al was very thorough. Worked in a timely manner will request Al for future service calls."

  • 5

    "Todd was very professional and gave us some useful information. I would recommend him to other customers."

  • 5

    "Jeremy was fantastic! He quickly diagnosed the problem with our A/C unit and made the repairs immediately. He explained the costs involved in detail, was considerate, courteous, and efficient. I will definitely call on him again. Thanks for the great ..."

  • 5

    "Have had a Sierra maintenance contract ever since we bought our house. They are always thorough and professional. Our recent visit from Drew was excellent and he pointed out several things that are helpful."

  • 5

    "Everyone from the customer service line to the technician is always so helpful and polite. They always call to follow up with a reminder the day before your appointment with a 4 hour window period and the day of, will call when the technician in on ..."

  • 5

    "Sierra Air Conditioning & Heating Service Technician Wayne Eddy preformed a maintenance check up on several properties for me. He was on time, thorough in conducting the maintenance service and gave a clear and concise synopsis of the condition and ..."

  • 5

    "Keith Thompson was excellent. He was very friendly and at the same time knowledgeable and thorough. It was obvious he had the experience and handles his job efficiently. Thanks Sierra. Your whole staff is excellent from making the appointment to ..."

  • 5

    "Our field technician, Darryl Olson, was outstanding in communicating all of the information that I requested regarding the repair or replacement of our home comfort system! Darryl answered all of my questions and helped me see the options for my ..."

  • 5

    "We have been doing business with Sierra Air for 6 years now, ever since we had our home built. Every tech that they have sent us in the past has been very knowledgeable and professional and courteous when using their slip on covers for their shoes ..."

  • 5

    "Matt arrived on time as promised. Office called 30 minutes ahead to let me know that he was on his way. Very polite and efficient. Matt did the spring-summer system inspection. New system was installed last year - September so we are still on our ..."

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