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Jared provided value-added service that educated me on the various options for more efficient and healthy air filtration. Thanks Jared for the friendly conversation, information and great inspection.“Today, Thur, Mar 23, 2017, Jared provided us an inspection of our air conditioning. The best i can say about him may not be sufficient. He was professional, courteous, and knowledgeable. He even took his booties off and on after i told him he didn't need to. Jared was not hurried, he even was friendly to my sheepdog, Vinnie. Once he was done, he answered a number of my questions. Prior to starting, Jared gave me a packet of info to read through, and I had questions. He stepped through each of my questions offering a detailed explanation on the membership program, filtration systems, thermostats, and water heater. Jared provided value-added service that educated me on the various options for more efficient and healthy air filtration. Thanks Jared for the friendly conversation, information and great inspection. Were are set for the heat. Sierra LLC, the confidence you have placed in Jared is well-founded.”
I appreciate the care they take in your home“I am impressed with Sierra Air. I have received service twice from their company. I appreciate the care they take in your home--wearing shoe covers and placing a drop cloth on the flooring before setting their ladder down. (And they bring their own ladder! I've actually had an HVAC technician ask to borrow one :) Tim D was extremely polite and professional. He was patient in taking the time to discover the problem I had called about. 'Cause wouldn't you know, the sounds I had been hearing weren't happening when he got there. He really took the time to figure out what might be causing the concern I had. I'm glad he didn't give up because he finally got to hear what I had been talking about. He had assured me that the problem we were having would be resolved that day. He also addressed another smaller concern. And he gave me tips on setting my thermostats and the types of filters I should use. Give Tim a bonus! :)”
I just love him his honesty and personality are great!“I love Sierra Air. It starts from the great customer service from Nikole D. She was so information about all your services and programs. Very friendly and I felt like i have a personal relationship with her. Tyrone is awesome I just love him his honesty and personality are great! He explains everything so that you can understand. I want him to be my tech forever. Nikole and Tyrone are great assets to your company they represent Sierra Air in every positive way. Keep up the great work.”
This is the kind of service that I look for in a company and Sierra Air has that service.“I had service on my Heating Unit today and it all started with the office staff. Yvonne B. called a few times to let me know when service was being performed. She was so very nice and polite on the phone with me. She was very professional. When the service tech Zachary R. arrived he introduced himself and asked me if there were any problems. He was very kind and listened to what I had to say. He asked me to show him around so he knew where he was going to be working. He performed his service in a very professional manner. I was very impressed with his knowledge and how he explained the work that was done on my system. This is the kind of service that I look for in a company and Sierra Air has that service. I have been dealing with them for three years now and would not have anyone else to service my system.”
Matt is a knowledgeable and professional technician.“Matt is a knowledgeable and professional technician. He is also personal and patient and addresses your concerns. My technician of choice and always welcome to our house.”
