Need assistance setting up or installing a thermostat? Contact us online or call (702) 830-7553 today to schedule a service.
Jared provided value-added service that educated me on the various options for more efficient and healthy air filtration. Thanks Jared for the friendly conversation, information and great inspection.“Today, Thur, Mar 23, 2017, Jared provided us an inspection of our air conditioning. The best i can say about him may not be sufficient. He was professional, courteous, and knowledgeable. He even took his booties off and on after i told him he didn't need to. Jared was not hurried, he even was friendly to my sheepdog, Vinnie. Once he was done, he answered a number of my questions. Prior to starting, Jared gave me a packet of info to read through, and I had questions. He stepped through each of my questions offering a detailed explanation on the membership program, filtration systems, thermostats, and water heater. Jared provided value-added service that educated me on the various options for more efficient and healthy air filtration. Thanks Jared for the friendly conversation, information and great inspection. Were are set for the heat. Sierra LLC, the confidence you have placed in Jared is well-founded.”
This is the kind of service that I look for in a company and Sierra Air has that service.“I had service on my Heating Unit today and it all started with the office staff. Yvonne B. called a few times to let me know when service was being performed. She was so very nice and polite on the phone with me. She was very professional. When the service tech Zachary R. arrived he introduced himself and asked me if there were any problems. He was very kind and listened to what I had to say. He asked me to show him around so he knew where he was going to be working. He performed his service in a very professional manner. I was very impressed with his knowledge and how he explained the work that was done on my system. This is the kind of service that I look for in a company and Sierra Air has that service. I have been dealing with them for three years now and would not have anyone else to service my system.”
We were so impressed, we purchased the service agreement. We look forward to working with Sierra Air in the future.“We are new customers to Sierra Air. Jeremy was scheduled to arrive between 2 and 6. He showed up before noon and did a very thorough inspection of our two air conditioner units. We were so impressed, we purchased the service agreement. We look forward to working with Sierra Air in the future.”
Occasionally I run into a company that values its reputation and understands what "customer service" actually means. Sierra is that rare breed.“Occasionally I run into a company that values its reputation and understands what "customer service" actually means. Sierra is that rare breed. I'm trying to think of something that didn't go as promised but I can't. They responded to my emergency immediately, diagnosed the problem, explained what had to be done, then did it. Jeremy, who installed my new water heater, explained everything in terms I could understand, was thorough, courteous, laid plastic on the marble floors to make sure there weren't any scratches, and was an absolute gentleman. The price was fair and I couldn't be more satisfied with the entire process. These people obviously have pride in what they do. I would recommend them without hesitation.”
This company has provided the best possible service“Outstanding service Moise and his supervisor. This company has provided the best possible service of any A/C company I have used in the past 10 years. I am so grateful for their honest, care and professionalism. Again, thank you!!!!”
