POSITION: Customer Service Representative

5

"Shawn is very thorough. He explained what was done during the maintenance check-up plus he created a recommended future action list for me."

-John A.

5

"I've known and used Sierra Air since they opened their doors and I wouldn't use any other company in the Las Vegas Valley. Darren the owner has always been fair and willing to discuss any issue or question I've had throughout the years. I started ..."

-Jonna

5

"Derik K. was extremely patient and customer friendly. He explained what needed to be done in layman term and gave me options on my repair on my current air conditioning unit. I appreciate that. Kudos to him."

-Keith K.

5

"I just want to comment on how wonderful Luis was to me and my AC problem. He handled it with such professionalism and courtesy. I would recommend Luis and Sierra to anyone who is looking for a job well done!! Thank you Luis."

-Gail H.

5

"Matt provided excellent customer service and a straightforward and honest assessment of what I needed done with my AC units. It was an overall great experience and I highly recommend their service."

-Dylan T.

5

"Derek Serge at Sierra LLC is a true professional. He was here for several hours working on the ac unit and did a wonderful job. He also explained all our options in great detail and was very patient with us. He should be commended for his hard work ..."

-Deborah R.

5

"Wayne Eady, Sierra HVAC Service Tech. One of the BEST we've ever had! Knowledgeable, polite, courteous! Answered every question. Did not waste his time or ours. Wayne is best remembered for being conscientious & thorough. Five stars for Wayne Eady! ..."

-Curtis P.

5

"Where do I start?? What a GREAT experience with you!!! From the first phone call, to Chris AND to the team that replaced our old unit with the new...I am so overwhelmed by the prompt service and professionalism of your employees. This was the first ..."

-Shelley

5

"Everyone from the customer service line to the technician is always so helpful and polite. They always call to follow up with a reminder the day before your appointment with a 4 hour window period and the day of, will call when the technician in on ..."

-Juliana J.

5

"Our technician, Wayne, was fast working, friendly and extremely efficient! He came to our business diagnosed the problem with our air conditioning, ordered the parts needed and was back to fix the problem all within the same week. The Office ..."

-Toewr V.

5

"Excellent service, l highly recommend Sierra Air for all your service needs."

-Calvin M.

5

"Laura was very courteous and professional on the phone in arranging our service call. Dan, who came out twice, provided additional information (which he had searched beforehand and without my asking!!) and carefully explained my AC unit and the issue ..."

-William & Pamela P.

5

"Honest & accurate diagnostic. On time. Kind attitude. Treats you like family!!"

-Emily

5

"No problems here. I received a call to inform me of the arrival time. The tech arrived right on time. Fast and friendly service. Regular service, identified a failing capacitor and replaced same."

-Paul K.

5

"Matt showed up today to help me with a balance air problem for our new inside and outside unit. He was told my problem and promptly went to work at correctly it. I ask him how he was familiar with air balancing? He told me his education back ground ..."

-Tricia

5

"Keith and his partner were great, courteous and professional. They are very good and explain things where necessary."

-Anthony P.

5

"Made our tune up appointment with no problem. Sierra was very flexible with making the appointment in October."

-Guy S.

5

"Since we have owned our home we have had all our heat and air conditioning upkeep with Sierra Air. The technicians who come out our experienced and very knowledgeable. We have always been very happy with the work. My technician was Matt B. What a ..."

-Cynthia & Steven H.

5

"Matt arrived on time as promised. Office called 30 minutes ahead to let me know that he was on his way. Very polite and efficient. Matt did the spring-summer system inspection. New system was installed last year - September so we are still on our ..."

-Andrew & Ruth U.

5

"I don't do reviews...EVER! In this instance, however, the repairman totally exceeded my expectations to the point that I feel it would be beneficial to others seeking honest, competent and efficient A/C service and repair. Wayne arrived on schedule ..."

-William O.

5

"They did a tune-up on my AC and replaced a motor that had been oversized by a home warranty company last summer. I was educated on my entire system and I will continue to use their service."

-Katelynn M.

5

"Appreciate the professional and efficient service. Gregory was wonderful!"

-Ellen & Mark H.

5

"We are new customers to Sierra Air. Jeremy was scheduled to arrive between 2 and 6. He showed up before noon and did a very thorough inspection of our two air conditioner units. We were so impressed, we purchased the service agreement. We look ..."

-Terry T.

5

"We have been using Sierra Air for over 10 years and trust them to take care of a very important part of living in this harsh desert. Sierra Air helped us to limp along with an aging a/c heating system for many years as economically as we could, ..."

-David

5

"Sierra is a well run business. We have a maintenance program with them where they do the work, remind us it's time schedule apt and show up. Our technician Matt B. is incredibly kind, courteous, and knowledgeable. Having contractors in the house is ..."

-Melina R.